Author: Heather Johnson

Forward-thinking marketers provide the sales associates who sell their product with the training they need to succeed on the sales floor. And while big-box retailers have established infrastructure to train their teams, smaller shops often don’t — or didn’t, until now.
We asked our expert audience to share when brands have gone above and beyond to ensure they were happy. Check out these great customer service experiences from some of our top experts and how a brand left a lasting impression.
Gregory packs are hand-crafted to be the most reliable technical packs on the market. With the goal to create packs that feel like extensions of your body, Gregory knows that the quality of your experience often depends on the quality of your gear.
ExpertVoice has been helping brands sell more products through trusted, expert recommendations since 2004. Through the years we’ve learned a lot about how consumers shop — and this is how ExpertVoice
In 2009, Diego Carvajal found his calling. The next year, he took that calling to another level and participated in the most difficult ultramarathon race series on Earth. Discover Diego’s story, the people who helped him along the way and the gear he swears by.
In June ExpertVoice hosted the Expert Effect, our annual summit where we invite brands to join us in Park City. Check out this recap of the expert panel during the 2019 ExpertVoice summit.
What do the experts think about ExpertVoice? We asked them. Check out how ExpertVoice helps them at home and at work — and why you should join the community.
Chance Murray joined ExpertVoice in 2016, but he’s been a bike expert since before kindergarten. Whether it’s road or trial, BMX or cyclocross, Chance dominates on two wheels. Discover his advice for amateur cyclists and his favorite gear for the ride.
We’re excited about our new partnership with the leader in the natural products industry, Garden of Life. In fact, we count the ways we love the brand.
When the product they want is out-of-stock, experts purchase from other brands. In fact, brands are losing millions of dollars due to a limited inventory. Discover the data and explore how you can remedy the problem — and save your sales dollars.
Holiday shopping can be hard. And giving a gift that won’t find its way to the return desk can be even harder. Discover the most expert-recommended items for everyone on your list, from pet lovers to fitness fanatics.