E-commerce Advocacy
EXPERTVOICE E-COMMERCE ADVOCACY
The trusted reviews and UGC your products deserve
Don’t leave product reviews to chance. ExpertVoice is a single platform to inspire, gather and share predictable, authentic reviews and UGC from a community of credentialed and verified product users. Grow e-commerce revenue by an average of 40%.
Join the 900+ brands using ExpertVoice to grow their business.
Improve e-commerce performance.
Share your highest quality product reviews with consumers on your e-commerce pages. The Recommendation Display shows a curated stream of credentialed reviews, sharing real names, faces and areas of expertise. This kind of authenticity builds trust, strengthens your brand perception and helps consumers feel more confident when buying your product.
Engage trusted product users.
Collect informed and knowledgeable reviews across your product line with campaigns to educate and seed your most influential audiences, wherever they work or play. Transparent user profiles mean that you can rest assured that the right people have the right access to your brand and products.
Get quality reviews and UGC when and where you need them.
Never take a product to market without quality reviews and UGC again. Create a proactive review strategy and hand select your next Product Sampling Campaign recipients to ensure the most qualified users put your products to the test.
Turn product reviews into revenue.
Boost ROI with campaigns that simultaneously drive conversion rates and generate UGC that is approved for use in your marketing strategy. Maximize e-commerce performance with optimization to track impact on revenue per session, average order value and conversion rate.
"The ability to syndicate expert reviews on our website has been a huge value add to our product pages, helping to instill confidence within our customer base and increase brand and product credibility. Exposing our consumers to the reviews of an expert at the right time in their journey with us also significantly increased conversion rates, leading to a lift in performance sitewide.”
JM Fabrizi
Dir. Brand Development | Grew e-commerce revenue 26%
"We are stoked to have the chance to leverage years of reviews from knowledgeable ExpertVoice members on our own website, allowing us to continue building trust with our potential customers during the purchasing cycle.””
AJ Allen
Brand Manager | Grew revenue 30% YOY
"Working with ExpertVoice has brought our reviews to the next level. As a consumer, when I'm approaching reviews, I value knowing that the people discussing the topics are experts in the matter as not every customer has a trained viewpoint of a product. At Weston, we’ve been able to secure reviews from experts based on credentials in their ExpertVoice profile, specifically those with Avalanche Education and backcountry experience.”
Sean Eno
Director of Marketing | Increased AOV by 60%
The power of credible product reviews — by the numbers.
40%
average growth in revenue on product pages with ExpertVoice reviews
31%
average lift in order value on product pages with ExpertVoice reviews
9%
average lift in conversion rates on product pages with ExpertVoice reviews
93%
of buyers say reviews impact their purchase decision
Scale your brand with a platform that is always working on your behalf.
Check out how these brands display expert recommendations on their product pages.
ExpertVoice integrates with your existing tech stack.
See E-commerce Advocacy in action
Build communities of trusted advocates to rally behind your brand. Make them stronger, more frequent recommenders with engaging campaigns and firsthand product experience. Gather their influential UGC and leverage it across all your channels to grow awareness and increase sales.
Key features of E-Commerce Advocacy
Audiences
Engage an audience of credentialed people you can trust to provide honest and helpful product feedback. Build a dedicated community of product testers.
Commerce
Integrates with top e-commerce platforms like Google, Shopify and TrueCommerce to make order processing and catalog management a breeze.
Content
UGC is pre-approved by the creator and always available to share with your consumer audience. Curation tools to easily surface your most impactful content.
Measurement
Maximize e-commerce performance with optimization to track impact on revenue per session, average order value and conversion rate. Analytics and reporting to track product seeding and engagement.
Campaigns
Product education to inspire more informed reviews. Product sampling to ensure you never launch a product without quality reviews again. Community challenges to keep your content pipeline full.
Customization
Customize the display of expert recommendations on your product pages to match the look and feel of your brand’s e-commerce site.
It’s time to level up your e-commerce experience.
Learn more about the brands we help scale.
Learn how brands like Klymit, Crankbrothers, Country Life and more boosted revenue with authentic UGC and the ExpertVoice Recommendation Display.
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How Crankbrothers used the ExpertVoice E-commerce Advocacy Solution to harness the power of expert reviews on its site and elevate site sales.
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Outdoor Research partnered with ExpertVoice in 2013 to connect with industry professionals—get them learning about and purchasing products—and become advocates for the brand online and out in the world.
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As Coalatree grew, they needed a scalable way to communicate their brand story to people they knew would be talking about their product out in the real world.
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