Resources
Why We Need a New Kind of Review
Over the last 20 years, online reviews have become woven inextricably into the consumer decision-making process. But the recent decline in trust in online reviews calls for a new kind of review.
Do sales associates influence sales?
Why retail needs more experts
Do sales associates influence sales?
The data is clear: knowledgeable associates provide a measurable lift.
Brief: sell more this new year with educated retail associates
Sales figures struggle after the holiday rush, but they don’t have to. Improve and increase associates recommendations and drive sales.
Do sales associates influence sales?
Why retail needs more experts
Why retail strategies are failing
Why We Need a New Kind of Review
Over the last 20 years, online reviews have become woven inextricably into the consumer decision-making process. But the recent decline in trust in online reviews calls for a new kind of review.
Brief: sell more this new year with educated retail associates
Sales figures struggle after the holiday rush, but they don’t have to. Improve and increase associates recommendations and drive sales.
How-to-Guide: 3 steps to help you avoid the post-holiday sales slump
Looking for ways to avoid that inevitable sales dip that starts off the year for so many retailers? This How-to-Guide has 3 tips to help you skip the Q1 sales slump.
Do sales associates influence sales?
The data is clear: knowledgeable associates provide a measurable lift.
Why retail needs more experts
Retail sales associates are the often forgotten brand advocate and influencer. Learn how ExpertVoice turns RSA’s into better trusted recommenders.
Why retail strategies are failing
ExpertVoice surveyed more than 500 consumers to see how they perceive the current state of retail, and the responses revealed some worrisome data.