Resources

Whitepaper

Why We Need a New Kind of Review

Over the last 20 years, online reviews have become woven inextricably into the consumer decision-making process. But the recent decline in trust in online reviews calls for a new kind of review.

Guide

Brief: sell more this new year with educated retail associates

Sales figures struggle after the holiday rush, but they don’t have to. Improve and increase associates recommendations and drive sales.

Whitepaper

Why We Need a New Kind of Review

Over the last 20 years, online reviews have become woven inextricably into the consumer decision-making process. But the recent decline in trust in online reviews calls for a new kind of review.

Retail Sales Associate
Guide

Brief: sell more this new year with educated retail associates

Sales figures struggle after the holiday rush, but they don’t have to. Improve and increase associates recommendations and drive sales.

3 steps to help you avoid the post-holiday sales slump (3)
Guide

How-to-Guide: 3 steps to help you avoid the post-holiday sales slump

Looking for ways to avoid that inevitable sales dip that starts off the year for so many retailers? This How-to-Guide has 3 tips to help you skip the Q1 sales slump.

Cover of ExpertVoice's infographic on sales associates and sales.
Infographic

Do sales associates influence sales?

The data is clear: knowledgeable associates provide a measurable lift.

Why-retail-needs-more-experts
Infographic

Why retail needs more experts

Retail sales associates are the often forgotten brand advocate and influencer. Learn how ExpertVoice turns RSA’s into better trusted recommenders.

Whitepaper

Why retail strategies are failing

ExpertVoice surveyed more than 500 consumers to see how they perceive the current state of retail, and the responses revealed some worrisome data.