What We Do
Consumers turn to experts for advice on what to buy
With so many choices and opinions on what to buy, consumers need advice they can trust, and they go to people they consider experts — their friends, family, professionals, and sales associates — for trusted recommendations.
Experts have 15x more conversations about the brands and products they love than the average consumer (recommendations that happen both online and offline).
Brands harness expert recommendations to grow their business
Since 2004 brands have partnered with ExpertVoice to identify and engage the experts their consumers trust for advice on what to buy.
More than 500 brands, spanning 30 industries, work with ExpertVoice to help their consumers make better buying decisions.
More than 1,000,000 experts connect with their favorite brands on ExpertVoice every year
We credential every expert to ensure they’re passionate, experienced, and knowledgeable within their category. We do this by verifying their place of employment — like REI — or memberships to organizations — like the American Beauty and Massage Professionals (ABMP). We even test category knowledge to verify expertise.
Brands and experts have 250,000 unique interactions through ExpertVoice every week, spending an average of 17 minutes engaging with a brand each time they sign in.
Brands empower experts with the help of ExpertVoice
Brands give experts an inside look at their company history and latest products to help them grow as authentic, credible brand advocates. Experts are recognized for their knowledge with exclusive discount privileges so they can make recommendations based on first-hand experiences.
Experts are 4x more likely to recommend a brand after engaging with it on ExpertVoice (and they do it for free).
Expert recommendations lead to sales
Brands use our reporting dashboard to monitor campaign performance and understand an experts’ likelihood to recommend. Actionable insights enable brands to make informed decisions on future product and marketing decisions.
Experts are so highly trusted, 82% of people view an expert’s recommendation as something they would be highly likely to follow.
